Individual and group coaching

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Every situations is different and every supervisor has unique challenges.   That is why we customize our approach to the individual supervisor and group situation.   Here are some areas where our clients have shown improvements:

• Increasing employee engagement.
• Increase in effectiveness as determined by peers/supervisors/direct reports. 
• Effectively dealing with difficult employee behavior.
• Increasing personal confidence in dealing with difficult situations.
• Having difficult conversations.
• Learning to let go - when and what to delegate.
• Rediscovering personal passion and purpose.
• Building/rebuilding trust.
• Building influence and credibility.
• Navigating the political landscape of an organization.
• Building effective peer relationships.
• Effective communication strategies.
• Leading change initiatives. 
• Action planning and strategy development.

Anyone who  has direct reports or lateral influence at all levels of an organization.  Working to achieve results through others and be effective in that endeavor can be challenging.   We recommend coaching in the following situations:

• When someone is promoted out of an independent contributor role.
• When a new supervisor is hired from outside of the organization.
• When a supervisor takes on additional responsibilities.
• When an existing supervisor is struggling as evidenced by:

                        -Increase in HR and other complaints

                        -Decreased productivity.

                        -Increase in disruptive behavior among the team.

                        -Increased or higher than normal turnover. 

                        -Increased or higher than normal absenteeism.  

                        -Supervisor is showing signs of stress. 

• A professional employee  with lateral influence. 
• A group struggling with trust
• A group entering a new project or undefined territory
• A newly formed group that needs to reach performance quickly 

Our process is designed to establish a short term  coaching relationship to target a specific business objective.  This means you know up front the process and the investment.   Our process includes:

• A preset number of coaching sessions.
• Pre-agreed upon goals developed with all parties.
• Established check points to assess progress and direction. 

When appropriate, we use individual assessments, team assessments and pulse surveys to help identify challenges and measure results. 

Much of our coaching is done in person; however, video based coaching is used when appropriate.

Simply - Results.   96% of our supervisor coaching clients achieve favorable outcomes AND meet or exceed pre-determined goals.