Making sure employees have the proper tools to perform their job is critical to business success. Most organizations take care of the technical and hard skills of their operations.
It is the "soft" skills where managers tend to struggle. They often know the end result of what they are looking to accomplish, however, there are several paths to get to the end result. There are two steps in the process.
1) Management and Leadership Skills Development. These skills are often trained in a classroom environment and cover the foundational skills of management and leadership. These classes often focus on communication, motivation, time management, delegation skills, conflict management, etc. The key to success with this training is support for the new skills and behaviors at the workplace.
2) Management and Leadership Effectiveness Coaching. Every leader is different and all have their own unique challenges and blind spots which can lead to under-performance or a stalled career. We have developed a a short term engagement process that is customized to each person to address current challenges to effectiveness, or helping people prepare for the next step in their career.
This two day class is designed for the working supervisor or those new to supervision. It covers the foundation skills to be successful in this role.
*Understanding the Role
-Outlines expectations of the role and common challenges
*Making the Transition
-How to navigate the new expectations and political environment
*Giving and Receiving Feeedback
-How to effectively communicate with your team
*The Art of Delegation
-Skills to achieve results through others
*Building a Cohesive Team
-Creating an Environment for success
This three day class is designed for those who supervisor others or are looking to increase their skills
*Understanding the Role
-Understanding the challenges of the role and commin challenges
*What is Your Communication Style
-Flexing your style for effectiveness
-Bridging the gaps
*Build Influence and Credibility
-Positioning yourself for results
-Maximizing performance of your team
-Managing the transitions
The above series can be modified to meet the needs of your organization. All topics can be presented as a stand alone program. Let us know what you need and we will work to exceed your expectations
*Culture - What's the Big Deal?
*Human Resource Development Tracks (early career and mid-advanced career) Check out this article on top KRA's for HR. https://lnkd.in/g8c5rtc.
*HR issues for Supervisors
*Effective Interviewing Skills
*Ethics in Business
*Dealing with Challenging People
Don't see what you are looking for? Let us know and we can either custom design a program for you or direct you to one of our partners.
Many organizations have challenges with training only a few people. If you are willing to host a larger group, we can work together to fill a class at your location and you will receive discounts or free seats in return.
*Illinois State Council of SHRM
*Ag Careers HR Round table
*Heart of Illinois HR Council
*Illinois Association of Association Executives
*Housing Authority of Illinois
*Illinois Feed and Grain Association
*Bloomington/Normal HR Council
*Illinois Manfacturing Excellence Center
*American Council of Engineering Companies
*Central Illinois HR Healthcare Association
*Illinois Bankers Association (ONE Conference)
*DisruptHR Saint Louis
Ask me for references for on-site and custom program development.
*I feel I have come a long way and hope to continue to grow with the help of this lesson. These classes “rocked”! I feel It has helped tremendously!
*Rob Burn is a very good speaker and made the presentation of what would normally be very boring material interesting and enjoyable.
*He presented the material in a way that had participation using great examples. Allowed for lots of relevant discussion.
*I think this is a great program and its sheds a lot of light on things I didn’t know about being a supervisor. No matter how good you are at your job you can always improve.
*Perfect pace, tons of small takeaways already implemented into my day to day interactions.
*I really feel like I’ve received a return on my investment in the course.
*Rob was very knowledgeable and provided clarification on topics that can be confusing. Great seminar.
*I thought it was a really good program. I already recommended it to a fellow supervisor.
*Rob was extremely informative. Whenever questions were asked, he didn’t just answer but asked questions to guide us to a solution!